“It turns out that trust is in fact earned in the smallest of moments. It is earned not through heroic deeds, or even highly visible actions, but through paying attention, listening, and gestures of genuine care and connection.” – Brené Brown

Trust is a willingness to be vulnerable to others. We are willing when we have developed positive expectations. Trust makes everything run better, but we lack it because people do not want to be vulnerable. One of the simplest but most powerful things a leader can do, then, is be the first to trust.


Benefit of Trust

When people lead with trust, followers feel more self-esteem, perform better, and contribute beyond role expectations.

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